Am I the only person in the country to have had no e mail facility since the 10th March? I am not receiving any and , as far as I am aware, cannot send either.

They will not answer their telephone complaints line so it is a blind 'wait and see'.

Eleanor x

Hi,

I am with Virgin/NTL and am able to send emails. I have had this happen to me and the explaination was they were doing work in the area. Apparantly you can go on their website and find out if anything is effecting services in your area. Hope you get on line again soon.
Jayne

PS I presume you have shut down your computer and restarted it.

Kathleen - do you clear your browser history and defragment every 3 months?

I've just thought, Eleanor, you've obviously got internet connection, so you should be able to go onto the Virgin media page http://www.virginmedia.com, click on "email" and retrieve your email from there. They started a new system a few months ago where they didn't delete your email automatically from your inbox on their web site unless you set it up to do so, and it only has a certain amount of storage. It could be that this is full and so won't allow any more emails in.

Anthea

I've been having trouble with mine - one day last week no messages came through and I know there should have been some. Also, all the ones that were in my inbox disappeared. I'm with Virgin/ntl, so will perhaps ring them about it.

Lyn

Hi yes we have same provider and its not been a enjoyable ride

virgin we had nothing but problems since joining with them so we going to see when contract ends and change maybe to talk talk not sure yet.

can send emails but its so slow to even load up ive stopped bothering.

we had wireless router go wrong twice.
now the wireless signal has been cut down in evenings making it hard for me to log in use pc to catch up.
they all using foreign call centres had my poor hubby on phone over 1 hour half preium number.
sorry should be steam room post.

hope you get some answers eleanor there is a page for techy things in your area but of course youve got to be online to see it.
hubby had to speak to manager to get a new router even then no apolgy for bad service from techinal advisor,nothign against foriegn call centres if they know there stuff when comes to porblems with service.

lv melly
grr.